Returns & Exchanges

At Bask and Lather Co, we want you to love your hair and skin results; however, due to the nature of our natural beauty products, we can only accept returns on unopened and unused items within 30 days of purchase. Your satisfaction is our priority, and we are here to assist you with any concerns regarding your order.

1

Check Eligibility

Ensure your items are in their original, unopened packaging and that your purchase was made within the last 30 days.

2

Contact Support

Email our customer care team with your order number and a brief reason for the return to receive your Return Authorization Number.

3

Pack and Ship

Securely pack your items and include the Return Authorization Number inside the box before shipping to our designated fulfillment center.

4

Receive Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing